Frequently asked questions

Explore our Frequently Asked Questions (FAQ) section to find answers to commonly raised queries about genU and our services.

FAQ's

At genU, we are united in our mission to empower people across the country to reach their full potential. Every day, our work supports a diverse range of individuals, including people with disability, older Australians, job seekers, students and business partners within the community.

genU supports people through our disability support, senior services, training and employment services for job seekers, students and business partners in the community.

Our services and support include:

  • Accommodation
  • Allied Health
  • Disability Support Services
  • Employment Pathways and Supported Employment
  • Home Care Packages
  • Individual Support Services
  • Outreach
  • Participate Lifestyle and Recreation Programs
  • Retirement Living
  • Support for Carers.

genU has been a registered NDIS provider since 2013. We are one of the largest disability service providers under the scheme, providing services in Victoria, Tasmania and Western Australia. We can assist with the following services and support:

  • Occupational Therapy
  • Supported Employment
  • Pathways to Employment
  • School Leavers Employment Support
  • Online and Community Based Connection and Engagement Programs
  • Recreation and Leisure Support
  • Individualised Support (in-home and in the community)
  • Accommodation - via Supported Individual Living within a variety of properties, some owned by genU and others owned by Specialist Disability Accommodation partners.

Find out more about genU NDIS Support

genU offers a range of services for people with disability. From supporting people to be more independent, connect with community, be active, find a job or a place to call home — we enable people with disability to gain choice, control and to find their voice.

Our services include:

  • Accommodation
  • Allied Health
  • Employment Pathways and Supported Employment
  • Individual Support Services
  • NDIS Support Coordination
  • Participate Lifestyle and Recreation Programs
  • Outreach Services
  • Support for Carers.

Find out more about genU Disability Services

Independence. Keeping active. Remaining engaged in your community. That’s what life is all about. At genU, these are the pillars that guide our senior services.

  • Retirement Living
  • Home Care Packages
  • Support for Carers
  • Outreach Services
  • Commonwealth Home Support Program
  • Individual Support.

Find out more about genU Senior Services

Yes, we do! Join our team of enthusiastic volunteers and engage with people of all ages living with disability and/or a mental illness, the socially isolated and senior community members who need support to reach their full potential.

Opportunities for volunteers are varied and include assisting with education and training, allied health, leisure and lifestyle, pet therapy, art and music therapy, community nurseries, business enterprises, community access as well as providing social respite and companionship.

Our volunteers work in the Victorian areas of Warrnambool, Colac, Geelong and Bellarine Peninsula, Werribee, Mornington Peninsula, and some areas of metropolitan Melbourne including Northcote, Thornbury and Reservoir. We also provide volunteer services in Tasmania.

If you have a passion to provide person-centred supports, join our incredible volunteer community and be the difference to make a positive impact.

Find out more about genU Volunteering Opportunities

Here at genU, we’re a group of passionate, driven people who want to make a genuine difference to people’s lives, especially people living with disability, seniors and people in our community who need support.

We employ like-minded people in a wide variety of roles that support our clients in their daily lives, including personal care, independent living skills, social and community activities as well as in corporate service functions such as administration and information technology.

genU is committed to accessible, inclusive and equitable recruitment and is recognised as a Disability Confident Recruiter by Australian Network on Disability.

Our aim is to create a truly inclusive workplace where all people are empowered to tap into their strengths and reach their potential.

View our current job vacancies here

Yes, genU provides both employment opportunities and career support for people living with disability.

This includes offering Supported Employment roles in genU businesses and social enterprises. Supported Employment provides extra assistance, training, and flexibility in the workplace to people living with disability.

genU Supported Employees get valuable experience in real jobs and earn genuine pay. If you have NDIS funding for employment supports, talk to us about our variety of Supported Employment opportunities in our great teams in Geelong, Colac, Rosebud and Campbellfield.

Our Employment Services for NDIS participants include Youth Employment. We provide tailored support to build the skills and confidence to get job ready and to reach employment goals. This tailored support can include resume-building, work experience in open employment, travel training, and ongoing workplace support.

In addition, genU’s employment services provider MatchWorks helps thousands of people living with an injury, disability or health conditions find and be successful at work through the government-funded Disability Employment Services (DES).  

Across our business and services, genU is committed to accessible, inclusive and equitable recruitment and are recognised as a Disability Confident Recruiter by Australian Network on Disability.

You can get in touch via our contact page.

If you'd like to connect with us on social media you can follow us on Facebook, Instagram, LinkedIn or YouTube.

If you still can't find the information you need, or have a curly question, get in touch via the link below and one of the team will be in touch shortly.