Governance and policies
The best care comes with being transparent.
Feel free to flick through our latest reports and the policies we're guided by and see our plans for the future.

Annual Reports
2024 was a transformative year for genU, marked by strategic mergers and infrastructure investments that have strengthened our national footprint. Despite the challenges facing the sector, our focus remains on delivering meaningful impact to the people and communities we serve. These efforts, including the successful integration of new partners like Li-Ve Tasmania, are showcased in the Annual Report.
For a deeper look into our financial performance, a separate Financial Report is available for members and significant funders.
We value your feedback and invite you to share any comments or questions by emailing us at feedback@genu.org.au
Infrastructure investment and strategic mergers underpinned genU’s growing national impact during 2022-2023, despite a challenging operating environment. Our genuine impact on the people and communities we serve is highlighted in the Annual Report.
A Financial Report has been produced separately and is available to members and significant funders.
We welcome your comments and feedback about any of our annual reports, so please email them to us via feedback@genu.org.au
Governance and policies
Strategy 2030
As a profit for purpose organisation, our strategic ambition is that genU will set a new benchmark for client experience and outcomes, while transforming our operating model to ensure enduring financial profitability. This will allow us to reinvest into new and innovative services to deliver exceptional, accessible, and tailored services and supports that enrich lives and foster genuinely inclusive communities.
Over the next five years we will continue to expand our services across the country and with a workforce that is valued and capable, so they can grow, develop and succeed. Everyone will be motivated by our purpose of enriching lives through connections, supports and opportunities.
We are genU.
Every connection counts.
For more information about Strategy 2030 please email strategy@genu.org.au
Get in touch
If there is something you would like to know more about, let's chat!
Our story
Founded in 1952, genU grew from a small play centre into one of Australia’s largest care providers, dedicated to building inclusive communities nationwide.
Our people
We’re excited to introduce you to some of the amazing people at genU! From the Executive to the Board you are in good hands.